Privacy Policy

Rhino Roofing Co respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Rhino Roofing Co collects, uses, stores, and protects information when you visit our website, contact us, request a quote, schedule a roof inspection, opt in to communications, or use our roofing and exterior restoration services.

Rhino Roofing Co is a locally owned and operated roofing company based at 8042 Hickory Street, Frisco, Texas 75034, United States. We serve Frisco, Plano, Prosper, Celina, McKinney, Allen, Oak Point, Lewisville, and surrounding North Texas communities.

By using our website or submitting your information to Rhino Roofing Co, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you contact us, fill out a form, request a free roof inspection, schedule a consultation, request a same-day estimate, call our business, opt in to receive messages, or communicate with us about roofing services.

This information may include:

Name
Phone number
Email address
Property address
Service location
Details about your roof, gutters, windows, fence, or exterior damage
Photos, inspection notes, or documentation you choose to provide
Insurance claim-related information you provide to us
Communication preferences
SMS opt-in status and consent records
Any other information you voluntarily submit

We may also collect basic website usage information, such as your browser type, device type, pages visited, time spent on the website, referring website, IP address, and general location data. This information helps us understand how visitors use our website and improve our online experience.

How We Use Your Information

Rhino Roofing Co may use your information to:

Respond to your questions or service requests
Schedule roof inspections, consultations, estimates, and emergency services
Provide roof repair, roof replacement, emergency tarping, gutter, fence, window, and storm damage restoration services
Prepare estimates, proposals, invoices, and project documentation
Assist with insurance claim documentation and communication when requested
Follow up about your roofing project or service inquiry
Send appointment reminders, service updates, account notifications, and other service-related communications
Send promotional or marketing communications if you have opted in
Improve our website, marketing, customer service, and business operations
Maintain internal records
Comply with applicable legal, insurance, or business requirements

Insurance Claim Information

If you ask Rhino Roofing Co to assist with a roofing insurance claim, we may collect and use information related to your property damage, roof inspection, insurance documents, claim status, photos, and related communications. This information is used only to help document damage, communicate with you, and support the roofing restoration process.

Rhino Roofing Co is not an insurance company and does not make claim approval decisions. Any final insurance coverage decisions are made by your insurance provider.

SMS and Text Messaging Policy

If you provide your phone number and opt in to receive SMS/text messages from Rhino Roofing Co, we may send you text messages related to account updates, service notifications, appointment reminders, project updates, estimate follow-ups, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any goods or services from Rhino Roofing Co.

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After you opt out, you may receive one final confirmation message. You may reply HELP for help or contact us directly at 469-943-4995.

SMS Opt-In Data and No Sharing Statement

Rhino Roofing Co does not sell, rent, or share SMS opt-in information with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except as necessary to provide messaging services on behalf of Rhino Roofing Co, comply with legal obligations, or protect our rights.

Cookies and Website Tracking

Our website may use cookies, analytics tools, call tracking, advertising pixels, or similar technologies to improve website performance, understand visitor behavior, measure marketing results, and improve our services.

Cookies are small files stored on your device that help websites function properly and provide information about site usage. We may use cookies and tracking tools to:

Understand how visitors use our website
Measure website traffic and performance
Track form submissions, phone calls, and other conversions
Improve advertising and marketing campaigns
Improve website functionality and user experience

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

How We Share Information

Rhino Roofing Co does not sell your personal information.

We may share information only when necessary to operate our business, provide services, or comply with legal requirements. This may include sharing information with:

Employees, owners, or team members involved in your project
Roofing crews, subcontractors, suppliers, or service providers
Insurance companies or claim representatives, when authorized by you
Website hosting, analytics, marketing, CRM, call tracking, or communication providers
Payment processors or invoicing providers
Legal, accounting, insurance, or compliance professionals
Government agencies, regulators, or law enforcement when required by law

Any third-party service providers are expected to use your information only for the purpose of providing services to Rhino Roofing Co or fulfilling your request.

SMS opt-in information and text messaging consent are not shared with third parties for their own marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

These practices may include limiting access to personal information, using secure systems where appropriate, and working with service providers that are expected to protect the information they process for us.

However, no website, email system, SMS system, or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee absolute security.

How Long We Keep Information

We may retain your information for as long as necessary to provide services, maintain business records, complete roofing projects, manage warranty or insurance-related documentation, comply with legal obligations, resolve disputes, and improve our business operations.

Your Privacy Rights and Choices

Depending on where you live and applicable privacy laws, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

Unsubscribe from marketing emails by following the unsubscribe instructions in the email
Opt out of SMS messages by replying STOP
Request help with SMS messages by replying HELP
Contact us to update or correct your information
Contact us to request that we stop sending marketing communications

To make a privacy-related request, please contact us using the information below.

Third Party Websites

Our website may include links to third-party websites, manufacturer websites, insurance resources, review platforms, or other external sites. Rhino Roofing Co is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Children’s Privacy

Our website and services are intended for homeowners, property owners, businesses, and adults seeking roofing and exterior restoration services. We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on where you live and applicable privacy laws, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also request that we stop sending marketing communications.

To make a privacy-related request, please contact us using the information below.

Contact Rhino Roofing Co

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Rhino Roofing Co
8042 Hickory Street
Frisco, Texas 75034
United States

Phone: 469-943-4995
Website: https://www.rhinoroofingco.com/

Updates to This Privacy Policy

Rhino Roofing Co may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Protect Your Home With a Roofing Contractor You Can Trust

Your roof is one of the most important parts of your home’s security. When it is damaged, aging, or no longer performing properly, it can increase the risk of leaks, interior water damage, higher energy bills, and costly repairs. Hiring the right roofing contractor helps protect your family, your property, and your investment.

Rhino Roofing Co takes a customer-first approach to every project. We explain what we find, answer your questions clearly, and help you understand whether repair services or a full replacement makes the most sense. If a roof can be repaired, we will tell you. If it needs to be replaced, we will guide you through the process with fair recommendations and reliable scheduling.

See What Local
Homeowners Are Saying

Rhino Roofing Co is proud to serve homeowners and businesses across Frisco and nearby North Texas communities with dependable roofing service, honest communication, and quality results.

    
 
 
       Posted on Google  
   
   Tom Berry 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rhino Roofing Co. (Christian Cook) did a great job on my roof, worked with the insurance adjuster and even pointed out some things the adjuster missed... I view him as honest and very reliant. He did what he said he was gonna do and then some!
  
 
      Posted on Google  
   
   Drew Chapman 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️

I cannot express enough how thrilled I am to share my experience with Christian and the incredible team at Rhino Roofing! In a world where it’s all too easy to encounter unreliable contractors, Christian stands out as a beacon of honesty and integrity.

From our very first interaction, it was clear that Christian is not just a phenomenal roofer, but also a devoted husband and father who brings that same commitment to his work. His genuine nature and dedication to quality shine through in every aspect of the job.

Over the years, I’ve had the privilege of getting to know Christian and his team, and I can wholeheartedly recommend them to anyone in need of roofing services. They consistently exceed expectations, delivering exceptional results from start to finish. Each project has left me not just satisfied, but genuinely impressed.

Thank you, Christian and the entire Rhino crew, for your outstanding service and for making the roofing process a breeze. If you’re looking for a reliable and trustworthy roofing company in Texas, look no further than Rhino Roofing!
  
 
      Posted on Google  
   
   Blaine Harrison 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rhino roofing did an excellent job from beginning to end, made the process seamless!
  
 
      Posted on Google  
   
   Dom G 
 
 
 
 Trustindex verifies that the original source of the review is Google. These guys are true professionals! You can trust them with your roof replacement and full insurance claim!
  
 
      Posted on Google  
   
   jacqueline t 
 
 
 
 Trustindex verifies that the original source of the review is Google. We love Christian and Alexis, owners of Rhino Roofing. We had our roof and gutters replaced and repainted our fence. Christian was so patient with us because my mom was sick all last year. He and his wife, Alexis were kind, patient, knowledgeable and so easy to work with and his crew does great work. We are so pleased with our services and happy that we finally picked a great vendor for our renovations.
  
 
      Posted on Google  
   
   Joseph Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 10/10!! Highly recommend for any roofing needs!
  
 
      Posted on Google  
   
   Morgan G 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company! Customer service was amazing and the job was done perfectly. Highly recommend!